directwebdesignsYOUR NEXT DIGITAL CHAPTER.

ONGOING WEBSITE MANAGEMENT

Website maintenance.
A lasting partnership.

New products, changing information and small technical issues all need someone’s attention. Our monthly website management partnerships give that work a clear home. You work directly with Brett Apter to set priorities, agree a realistic capacity and keep improvements moving, with a scope that fits your platform and the way your business operates.

Discuss ongoing website care ↗
01

Start with a review of your current setup

Taking over a website begins with understanding it. We review the platform, hosting arrangements, existing integrations and the tasks your team wants help with. We also identify who controls the domain and relevant accounts, which services have recurring fees and whether any immediate issues need a separate project before routine management begins.

  • A clear inventory of the website and services within scope.
  • Appropriate account access without collecting passwords through an inquiry form.
  • Initial priorities and any work that needs separate approval.
02

Keep everyday website work organized

Maintenance varies by platform. A Shopify store needs different attention from a separately hosted website, so the plan should reflect the actual setup. We can coordinate content updates, investigate issues and handle agreed technical work, with suitable checks after changes. Monitoring, backup arrangements and software updates are included where relevant to the platform and scope.

  • Product, collection, service and other content changes.
  • Technical issue investigation and platform-appropriate maintenance.
  • Hosting coordination and agreed checks on important website functions.
03

Use a monthly plan to make steady improvements

An ongoing partnership is more useful when it has priorities. Together, we maintain a list of requested changes and improvements, select what fits the agreed monthly capacity and review completed work. Larger builds, unexpected issues and requests outside the plan are discussed before they expand the scope. The work can adapt as your business changes.

  • A shared view of priorities, dependencies and outstanding decisions.
  • Agreed monthly capacity and a clear summary of completed work.
  • Regular conversations about what to improve next.
04

Connect maintenance with your wider digital goals

Your plan can include more than website upkeep. Depending on your priorities, we can scope Shopify merchandising, technical SEO, content improvements, analytics reviews, social content or Google Ads support. These are selected services, rather than an unlimited bundle. We use available feedback and measurement to decide where the next piece of work is most useful.

  • Shopify development and merchandising improvements.
  • SEO, landing-page and conversion tracking reviews.
  • Optional social content, paid-search support or workflow automation.

GOOD QUESTIONS

A little more
clarity.

Can you manage a website you did not build?+

Yes, subject to a review of the platform, access and current condition. We identify any limitations before agreeing a plan. Some sites benefit from an initial repair or improvement project before moving into routine monthly support.

Does website maintenance include hosting?+

Your quote states what is included. Shopify hosting is part of your Shopify subscription. Other websites may need a separate hosting provider, which we can help coordinate. Domain renewals, paid apps, advertising spend and third-party subscriptions are identified separately.

How are new requests and urgent issues handled?+

We agree a communication process, priorities and monthly capacity when setting up the partnership. New requests are assessed against that plan. Urgent issues and larger tasks may need reprioritization or a separate quote; response arrangements are defined in your scope.

YOUR NEXT STEP

Give your website a plan for what’s next.

Tell us which platform you use, what needs regular attention and where your team could use support.

Email Brett’s team ↗

Brett reviews your inquiry and follows up to discuss your goals. Open the inquiry form in a separate window ↗

DIRECT WEB DESIGNS

Tell us what’s next.